A QR code on the table. Service without the wait.

A guest scans the code and in a second calls a waiter, asks for the bill or opens the menu. The team sees the request in the terminal and in Telegram and acts on it right away.

14 days free. No extra hardware.

Noir🍽 12

Welcome

QServiceRequest terminal
NowGuest requests

Service demonstration

  • 37 %

    Of guest requests are ready-made orders from the QR menu: the waiter spends no time taking the order

  • 100 %

    Of feedback left via the QR code comes straight to you: guests vent their emotions to you instead of taking them outside the venue

  • 4.5 / 5

    Average guest rating in venues using QService: a satisfied guest comes back

  • 1

    Second — and the guest's request is already on the staff's screen

  • 30+

    Languages: the guest page opens in the language of the guest's phone

  • 14

    Days free, no card required

  • 24/7

    Requests and orders are accepted around the clock

  • 0 %

    Commission on orders: you pay only for your plan

Based on data from venues connected to QService

Venues invest hundreds of thousands and millions in opening. But guests come back for the service, not the interior.

Renovation, a kitchen and a sign bring a guest in once. Whether they return and bring friends depends on how quickly they were heard. Guest loyalty is a venue’s most important investment, and it costs many times less than opening.

For guests

Everything a guest needs, one tap away

No apps, no sign-ups: a phone camera, a QR code on the table — and your venue page is open.

Call a waiter

No more trying to catch someone’s eye or raising a hand

The bill without the wait

Guests ask for the bill themselves when they are ready to leave

Menu with photos and ordering

Always up to date and in the guest’s language

A message to the team

A wish or a question reaches you directly, with no go-betweens

Feedback before they leave

You learn about an issue while the guest is still at the table

Your own buttons

Taxi, hookah, booking or any action that fits your format

For the team

No request gets lost

Every request arrives with its table number and stays in view until it is closed.

  • Instantly in the terminal and Telegram

    The request reaches your staff the moment the guest taps

  • Clear who has taken it

    Statuses show what is accepted and what is still waiting

  • History and analytics

    View requests, reviews and load per table for the selected period

Solving real problems

When a guest needs help

QR shortens the path from a guest’s request to a staff task

  • Before: Staff don’t hear the guest in time

    Now: A QR request appears in the dashboard and the terminal

  • Before: Guests feel awkward asking for help

    Now: They pick an action on their phone or write a message

  • Before: Guests have to wait for the bill

    Now: Guests can ask for the bill from their phone

  • Before: A comment goes unnoticed

    Now: The problem report goes straight to the venue

  • Before: Visit history is scattered

    Now: With sign-in enabled, requests are linked to the guest

  • Before: It’s hard to see the load per table

    Now: Statistics show requests for the selected period

Design

A guest page in the style of your venue

Ready-made templates, your own colours, fonts, background and buttons. Set up in the dashboard without a designer.

Languages

Menu in the guest’s language

Dish names, descriptions and buttons are translated automatically. The number of languages depends on the plan.

QService working tools

Tables, menu, requests and orders are available in one dashboard.

Intuitive dashboard

Requests, orders and their statuses are available to staff in one dashboard

Staff terminal

Requests arrive on a staff phone or tablet together with the table number

QR scanning

Guests open the page with their regular phone camera — no app to install

Print-ready QR codes

Ready-made layouts with the table number and your venue logo

Public menu by link

The menu opens via a short link that is easy to share

Telegram notification bot

Connect the bot to get notified of new requests in Telegram

Client database

With sign-in enabled, the history of interactions with the guest is saved

Accurate analytics

View requests, reviews and load per table for the selected period

Process management

Set up tables, zones, the menu and staff access to suit your venue

Three steps to launch

How it works

We handle the setup: you need neither a developer nor a designer.

Apply in a couple of minutes

Tell us about your venue, tables and manager contact

We prepare your account and QR codes

You get access, a styled guest page and print-ready QR codes

Handling requests

Staff accept requests and change statuses in the dashboard or terminal

Benefits for the establishment

What this means for your establishment

Less switching between channels — more clarity for staff on shift

Requests don’t get lost

The team sees new requests along with the table and status

Less manual coordination

Staff see who has already accepted a request and what’s left to do

Timely feedback

Guest comments go straight to the venue

Data for decisions

The history of requests, orders and reviews helps you find bottlenecks

Frequently asked questions

Answering the main questions

Do I need to buy equipment?
No. It's enough to print QR codes and create an account
How long does it take to launch?
Send an application — we will prepare your account and QR codes. All that remains is to add the menu and place the codes
What languages does the system support for guests?
Available menu languages depend on your plan and venue settings
What happens with complaints and reviews?
The guest’s message arrives in the venue dashboard, where the team can take it on
Is there a free trial period?
Yes, 14 days free and no card required
Is it suitable for a small cafe?
Yes. The first plan is designed for venues with 1–10 tables

Connect your venue with a single application

Tell us about your venue — we will prepare the account, the design and the QR codes ourselves. The first 14 days are free.